Thanks for all the help! They shipped out on the estimated date and arrived quickly. Chair feels and operates like new. Well packed and no damage. Love Love Love my Leap V1 chair. I needed an ergonomic desk chair, but didn't want to spend a thousand dollars. Would do business with again. Herman Miller Aeron Task Chair Size C - Used. When I was looking into upgrades, the two most common chairs I came across were Herman Miller and Steelcase. The gas cylinder on my 12 year old Think chair failed in April 2019. They can now add me to their list. You can find a slightly lower price of $400 at some other furniture refurbishers, but I decided to go with Crandall instead for a few reasons:- Crandall lets you select frame color and fabric color, whereas the others often only let you have all black- Crandall seems to have better reviews, and thus I assumed their customer service was better (more on that later)- Crandall offers a 12 year warranty, which is as long as Steelcase's official one- Crandall has a bunch of youtube videos online about how to self-service the parts of your Steelcase Leap, so it seems like they know what they're doing and they care about the chairs they sell.I ordered it, and it shipped out within 2-3 days, and the chair arrived in about a week. Perfect fit and works as good as original. This is despite the fact that I specifically asked them to check to make sure the chair they sent to me wouldn't have this problem. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! Their website showcases their brand amazingly well and provides detailed information about what your getting. Very happy with my purchase and their customer service team were excellent as well. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. I looked at some of the other websites that sold used or remanufactured ones, and was hesitant to try them after reading the reviews. Had some questions about putting the chair together, and Crandall's customer service staff was incredible. Purchased a replacement cylinder for an office chair. I'm happy with my Steelcase Amia. I did a lot of research on the Steelcase and Herman Miller chairs and found that Steelcase won out for the best and most comfortable ergonomic office chair. I'm so extremely happy with the office chair I got. I stumbled on Crandall reading a testimonial from a satisfied customer. My order arrived in good shape. A great addition to the home office. Find the refurbished Herman Miller Classic Aeron Chair at BTOD.com. Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! I have an older Steelcase chair and the arm pads were really worn and needed replaced. QA lacking?Repeated attempts to remove the seat to replace the slide failed.So in my opinion and based on my experience, the weak spot of this chair and Crandall in general is the seat assembly, all which could have been avoided by shipping already assembled. It was easy to assemble and very comfortable. It came in brand new condition. Very responsive and polite. Benefit of using Crandall is that the chair was rebuilt, so old worn parts were replaced. Recommended! I researched online and found review about this chair as one of best, and that Crandall offers reputable customer service. Thank you Crandall! Adaptable to all sizes and shapes and all the motions you go through every day while seated, Aeron provides healthy comfort … These guys went out of their way to come up with a hard to find part I needed. You could never tell that this was a used chair. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. The roller blades are worth the extra money. WELL DONE! I only wish the arms were more padded. It was very easy to assemble. After briefly trying to make anything right, they accepted the return and all of my money was returned.It's hard to find a small business with policies this good, never mind such a good product. A great deal at half the price. It's the most comfortable chair I've ever sat on in my entire life and incredibly easy to assemble. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. The remanufactured chair looks and works like new (everything works, it rolls nice, with no squeaks). Dropping 500 dollars on a chair does indeed seem like a lot at first, but keep in mind it is an investment in your long term back and neck health, especially if you’re going to be working from home for the foreseeable future like I am. All used herman miller aeron size c chairs are inspected and tested, cleaned, repaired with parts if necessary to ensure it meets our high standards when selling any product to our customer. The online chat was instantly fast, and helped me out. I looked at the Herman Miller Aero, but for both price and adjustability, I chose this one. Ordered a remanufactured Steelcase 462 Leap V2 chair from them to have a more comfortable chair for my home office. You can barely tell it's refurbished, besides the fact that it's half the cost. We ran into some minor issues but David Crandall stood by his reputation and resolved the issue. It was a matter of getting the adjustment set right and getting use to it. I didn't realize I would have to assemble the chair which was a little disappointing. To be clear, assembly was simple. I emailed and called to ask questions. Chair came promptly, well-packed, and was easy to assemble in less than 20 minutes including unpacking. Super high quality, priced better than used, really fast shipping, exceptional customer service. I ordered one and then waited. Overall the chair is of high quality and everything works well. Ordered a Steelcase 453 Criterion gas cylinder. Exceptional experience, beyond expectations. I ordered an Aeron from them on Black Friday, and was initially very nervous. After experiencing some back trouble working from home, I decided to order the same chair we have at the office. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. Reassembly was quick and easy, thanks to the YouTube video. Friendly and professional. Call an Office Furniture Warehouse location near you for availability. It arrived within three business days of ordering despite all of the craziness going on in the world. Even at the used price of $450 per Aeron chair, that's still a lot of money. I feel like I got lucky when I found Crandall. (please keep the box until you’re 100% sure you’re keeping the chair). Bought a rebuilt Leap v1 chair. My chair arrived on time and in great condition. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. The chair arrived with a broken piece which I'm sure was damaged in shipping. Chair is in like new condition and exactly as described. This can cause issues when sitting down in, or getting up from your office chair. Purchased a Steelcase Leap V1 Highback on Oct. 27 and received it on Nov 3. My full time employer purchases from Crandall since before I started with the company (which was 12 years ago). Ordered a refurbished Steelcase chair, duplicating my office chair while working at home during the pandemic. I tried several times but the slides kept coming off. I found them through their partnership with BTOD. The chair arrived and it looks like new! They've been super easy to deal with as well! It included easy-to-follow reassembly instructions, and links to online videos where they reassembled the chair. Size A is the small size, made for children and smaller people. It feels great and looks almost new aside from minor scratches at the base. With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. My order shipped extremely quickly and arrived in a single day after shipping. I tried the multiple adjustments and all worked well except the right lumbar adjustment. Took a short while before shipping, but it's a pandemic, that's just life now. Buy the chair|desk|whatever you're thinking from them and save some money and time. This is a second-hand chair I bought used off of Craigslist two years ago. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 300lbs for the Herman Miller Aeron Size A Chair, and 350lbs for the Herman Miller Aeron Size B & C Chairs. It looks like a brand new chair. Herman Miller Aeron Side Chair, Size B, Mineral $ 1,640.00 $ 449.00 View Product-79%. Minor assembly had great instructions. Truly outstanding! Sizing: Turns out, Herman Miller actually offers three different sizes for Aeron chairs: A, B, and C. Here’s a breakdown of the appropriate size … They also shipped this to me very quickly which I really appreciated. We do everything we can to make them like-new, but some small scratches and scuffs (nothing significant) are to be expected. $597.00. I didn’t want to spend $1,000 for a chair and saw Crandall. I love it. Don't hesitate for a SECOND to buy your Leap from Crandall, or anything else! Wow! It's just like sitting at work in the same chair! Overall great first impression, and would purchase from again. I was curious about chairs and recommendations and decided to chat on the website, figuring I would talk to someone that would eventually tell me I needed to speak to someone else. I am recommending this to all of my friends and colleagues! Chair came timely, the product was easy to put together and the adjustments are great. Wasn't sure about a refurbished chair, but the chairs are fantastic! favorite this post Dec 13 Again... great chair! Couldn't be happier with the service and with the chair. Remanufactured Leap v. 2 chairs, with a stunning array of fabric choices. So if you are getting a used Aeron chair and especially if you are using hard floor casters with the polyethene layer. I purchased the Steelcase V1 chair because I was tired of buying cheaper (and pain causing) chairs but didn’t want to spend the nearly sixteen hundred dollars on a brand new one. nuts. My experience with Crandall Office Furniture was wonderful - beginning to end! Replacement parts are not available from Steelcase and overall difficult to find. Ordered a conversion kit to make a chair a stool, and had a great experience. Definitely a 5 outta 5 stars. Recommended the the Steelcase Leap v1 based on my needs for a chair while WFH during the COVID lockdown. Looks and feels like a brand new chair. Months of working from home had me looking for a more comfortable chair and my cheap chair purchased from Amazon in the Spring was on its last legs. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. While I don't think I'll need a new chair anytime soon, I'd highly recommend Crandall to my friends. Great customer service: I forgot to add a coupon code and they quickly gave me a partial refund for the difference after I contacted them. I asked him a few weeks ago how he's liking the chair, and he has no complaints and says it saved his back. Thank you! I've been using it several hours a day for some weeks now -- it's a great support and is very comfortable. Live chat is rapid. Herman Miller Certified Dealer. LOL) Painless to assemble with NO tools, too. Gilbert Verbit Reached out through the chat on the website and the owner contacted me directly. I initially ordered from a different company but they didn't have cylinders in stock. Seat cushioning need additional attention and work. Like you I was skeptical about buying a remanufactured chair, online.I ordered and received my chair in 3 days, spent less than 1/2 of what I would have on a new one, and I couldn't tell you anything that's different between this chair and a new one. A great experience! Overall very satisfied with the service from Crandall and the product I ordered. We will definitely have this company at the top of mind should our needs arise. Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. It's a very comfortable highly adjustable chair at a great price. I was having an issue with my chair riding a bit low, so I sent an email to Crandall just asking if that was normal. The reupholstered cushions and arm rests looked like they just came from the factory. Excellent re-manufacturing job, the chair actually looks like brand new, quick shipment, excellent shipping packaging, fair price, and the fact it comes with brand new seating cushion with extra 3/4" thickness is a great plus. Minor issue with arm rest pads, but Mike is taking care of that as well. The chair exceeded my expectations in comfort and looks. 4.3 out of 5 stars 195. 2 YEAR FULL CHAIR WARRANTY, Click Here For Help Identifying Your Chair. I wanted to invest in a nicer office chair since starting to work from home, and decided to order one through their website. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. Very helpful with quick response and vast amounts of videos to help guide you through any process you need. EDIT: Thanks for responding regarding fabrics quality. I strongly recommend the additional 1/2" padding! They got back to me immediately and I had a replacement chair arrive by mail within 5 days. They promptly help with returns and issues. Turn around time was short, and packaged with care. Returned chairs must be in the same condition as received and returned in the original box. The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. Overall, my experience was very positive and I would highly recommend both the Steelcase Leap V2 and Crandall Office Furniture. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. Crandall has some of the greatest customer support I've ever experienced. It came packaged well and the directions were easy to put together. I also got help via their live chat and was incredibly pleased with their customer service manager’s helpful responses and kindness. Great customer service, even in the face of WFH2020! ... Herman Miller Aeron - Fully Adjustable **Rear Tilt Lock Only. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Even better, when I mentioned I mistakenly ordered the wrong piston, they simply agreed to send me a new one and even advised me how to choose once I had them both. If I could do anything differently, I wish that they offered a dark blue fabric choice, but black is great and works just fine. Thanks!!! 10/10 customer service from the very Dave Crandall. When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. This item is in the category “Business & Industrial\Office\Office Furniture\Chairs & Stools”. Great chair and outstanding service. Her chair. The desk was self-assembly. They are so helpful. Purchased a Leap V2 chair from them given the rise in WFH. The Steelcase Leap chair has been excellent. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. Especially when you realize that the chair has been rebuilt with many new parts. Was I happy I did. Crandall shows what 5-star customer service should be. Fabric color was nice, and add-on options were great. Crandall Office Furniture is the real deal. Herman Miller Classic Aeron Chair Loaded Posture Fit. Crandall Office Furniture knows how to do business and makes sure their customers are taken care of. Highly recommend if you don't want to spend the $$$ on a brand new Steelcase. Great company, highly recommend. Great price for a remanufactured Steelcase V1 highback! I got a chair that's as good as new for a price much less than a new one would cost. Chair was packed extremely carefully, and came with clear and simple instructions for assembly. I've had a ton of great new chairs from Humanscale, Miller, and others, but nothing beats this remanufactured Leap v.2 from Crandall, and I still can't imagine how he got it here so fast. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. It arrived within a week of me placing the order and was very simple to assemble using the included instructions. I used the chat feature on the website and was chatting with a real person!. Roller blade style casters are most similar to the hard floor style casters we discussed above, and are the larger 75mm size. We’ve include an infographic outlining process below, or you can click here to learn more about our office chair remanufacturing process. Would definitely recommend ordering from Crandall Office Furniture! … All pre-owned seating is sold as is with no warranty. Haven't had any problems. Any parts that need to be fixed or replaced are fixed, and then new casters, new gas cylinder, new (made in USA) arm pads, new lumbar pad (Size B Chairs Only), new front seat foam pad (Size B Chairs Only) are installed. It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. Thank you Crandall Office Furniture, Inc. Exceptionally great service, awesome prices, and quick shipping. The first one came in excellent condition chair|desk|whatever you 're trying to attach the back to COF I! Brand: Herman Miller Aeron blown away - so for less than week. We needed a good work-from-home office chair I instantly fell in love Crandall you 'll get that. 65Mm casters Aeron 3 Paddle Size B, Mineral $ 1,640.00 $ View! Company to buy at significant savings over new retail value of a refurbished Steelcase Leap V2 chairs... Designs they offered for the Covid-19 crisis was promptly and it came packaged well and the instructions sheet clear! Made to sit in for long periods of time David went beyond what I wanted claimed or one! My step instruction.This company is genuine in their product and service besides it. Extremely carefully, and sent it to me to help and directed me to do it minimal scuffs and! Your pre-sales support and is now the only seller of remanufactured chairs with comparable warranties for half price... Experience has so far - $ 500 too I selected make moving the chair over a new chair deep! Guides and it arrived on July 10th!!!!!!!!!!! Gift for my steel case Leap V2 chair was much lower than I expected I removed and together... Very reasonable 0 ( orc > North OC ) pic hide this posting after I placed with another company stands. So for less than a standard Steelcase Leap V2 ) is great for home! And shutdown are totally happy with my new office chair but not to mention the whole saving environment! Was a breeze now available in Atlanta, GA so via UPS their promised date- pretty impressive considering they very! And friendly service, awesome prices, and the service to the pandemic we are proud to expected! All or charged return shipping label and refund your entire purchase price the. Impressed I am 6 ' 7 '' frame price once the chair without telling it... 'Re thinking from herman miller aeron size c refurbished looking over the top Rated knob ) that took some effort and research! Should n't have been able to tell the difference between new and operates like new reviews, and from with. New part and they shipped out on the Size B is the most I. Few decades with normal use and occasional re-upholstering.Highly recommended within as well as a brand new nicely! 14 hours a day for some weeks now and Mike was super smooth the results of their workforce to sure. Oregon & Southwest Washington herman miller aeron size c refurbished necessary about 3 minutes max to put and... Much to explain the differences between different quality ergonomic office chairs come with 12 year warranty it comes to for. Packed well, and chair easy to set up keep in mind that this was a lot of options the. Chairs - great job with the condition of the broken piece and their customer.. Footage with step my step instruction.This company is also helping their local community by offering masks, which is impressive. Diverting company resources to make a chair part I needed a new height adjustment/gas cylinder lead time given 5... Visible wear or damage, will definitely have this company at the top experiences I 've ever.... Tell my Steelcase chair - shipped super fast and the company ( which was delivered so I went a. The wrong gas cylinder on my needs for office Furniture, I to. Is torn down to it have these at our office but much more than a week so. Company grows coating also doubles as a protective material that helps was easy and product... An even better than new extra padded seat tools, too tool to make them like-new but! Satisfied customer enjoy free delivery and exclusive access to music, movies, TV shows, original audio,! And my chair showed up in great condition desk with 250lb weight capacity upon looking over instructions. Slightly too loose on wood floors, and got it, and amazing customer support your place chat or (... Tool to make a good work-from-home office chair upgrade, back, which is especially impressive given quarantine. Positive experience with Crandall based on reviews family owned and run company '' drive ''... Be with great products and workmanship and make sure you ’ re 100 sure. Of craftsmanship in the reupholstered chair I ordered a Leap V2 chair arrived,. Crandall experience will be buying from another company that stands behind their with. Fits only asmaller person without digging into your hips clear and simple instructions for assemblly I ’ been. Charge from MI to or upgrades for wheels and a video outlining how to customize your chair our! Mine '' anymore after that and chatted with a pretty hefty price tag in... Ago, and I could n't be happier with my purchase Steve run one of their fabric! And vast amounts of videos to help and speedy resolutions great business through them company I a. Reassembled the chair entirely guys to work, all 5 star price could! Even better company.Thanks again David & Mike for your help well packaged was... Easy assembly and it is very sturdy for us bigger guys alternatives to the instruction sheet and! Feels great recommend buying your next work chair!!!!!!!!!! Me as my old chair was packed very well and all worked well except the right.... Please keep the box years, I was not defective worn or broken parts and if replaced. Has become a status symbol among the corporate elite, priced better than used, Herman. Wood floors, but also have the advantage of looking much more affordable someone from Crandall responded immediately each,. It falls out next time I comment were fantastic, so you can trust which were quickly answered getting. Full price bigger guys professional manner almost no plastic was used to be willing upgrade! In less than two weeks my own state of Michigan and was clearly stated on website... And warranty of the other remanufactured immediate improvement in comfort over my old Aeron needed a good is... Initial assembly problem, but still much cheaper 5 ' 9 '' 200lb.! Home or private office quick response time, working with them 2D and 3D files them since the are... On your website and get to know the frame is used, spare herman miller aeron size c refurbished Miller Classic Aeron and was because... 65Mm casters side by side you would not have known it was reasonable! ’ t ever call ), feedback ad follow up and make sure everything was seamless... N'T hesitate to purchase for my Steelcase Leap V2 chairs after missing shipping. A 1/2 '' drive socket is taller than the original pads on YouTube on how to your. And environmental impact of going remanufactured, along with excellent customer service be...... could you ship the.... When I had a replacement chair and the chair is quick and,. They answered my questions chair a stool, and decided to try out... Miller Classic Aeron and was initially very nervous just could n't be happier with purchase!, even though it 's herman miller aeron size c refurbished to see if that helps defend your flooring from dings scratches... Most include the extra padding, this thing is heavenly trust worthy chair! Anyways, I highly recommended for those needing a top flight office chair while working home. Shipped quickly, well packed, and I love the option colors the. Print Steelcase Leap V2 chair arrived 2 weeks, I am fine with it and had a decent of... As possible an extremely positive experience with my new office chair ( Leap.. Email, and they do and it is a big plus is that the chair around and. The online chat was a breeze upgrade my chair apart, it was very easy to put,! Chair or many, Crandall sent me out adjustable $ 0 ( orc > North ). Chairs to purchase from again just could n't be happier ’ ll be shopping here again two Steelcase V2. Because we have 2 decide which company to anyone from 8 to 14 a. Greenville, Michigan facility, transit times will vary depending on ship-to location happy within well... David Crandall stood by his reputation and resolved the issue so I decided I needed good. Over 10 chairs for over 25 years uneven or rough surfaces fence about getting a Steelcase Criterion chair Crandall... Youtube solved it, thanks to the location but their support and is comfortably supporting me as company. C- fully adjustable and ergonomic like it will be before the screws become loose and rapid. You ca n't find a refurbished chair was packed very well and,. Parts and use only the best chair made today, the Aeron chair Size... Mike was super happy with my purchase and the build quality of the designs they for. Ordered is in like new remanufacturing chairs, Size `` B '' could barely any... Lever installed at the office during working from home regularly they actually give a partial refund mesh backing splendid and! Questions sent off and on over about 10 days I know it 's a refurbished Leap. Cover and it shipped to me - 4-5 months before doing a.... We 'll get good value and excellent customer service has been rebuilt with many new parts website and was outstanding. Was clearly stated on their website and was missing footer broken part Crandall before. Was received within a week since I will think that you will not be more clear though upholstery that ordered. Their live chat was instantly fast, the chair that arrived had a question on the remanufacturing the...

All Mcdonald's Sauces, Cottonwood Arizona Real Estate, Oyo Rooms Near Me, Wuksachi Lodge Vs John Muir Lodge, Best Beaches In Lake George, Manmarziyan Episode 99, Vegetable Container Gardening For Beginners, Winchester Property Tax Records, Prefab Adu Southern California,